OneNote Intermittent Service Outtage

Microsoft has had a recurring, but intermittent issue dating back to fall 2019 where searches of their system do not return pages created recently.  This results in services that rely on processing recently created pages like TaskClone to fail.  

In the case of TaskClone, we send a search request looking for pages with your trigger tag.  This Microsoft failure results in no pages being found from that search at which point the TaskClone process stops.  In working with other developers, "recently" could be within the last hours or within the last couple of months.  Pages created months ago seem working fine and for some clients, there is no issue at all.  Based on previous Microsoft responses, the issue is related to where pages are stored and since different clients have pages stored in different locations, the issue is not impacting all evenly.

Along with many other developers, we are working with Microsoft to get this resolved.  In recent communications, they have indicated to us that COVID 19 responses are taking priority but they are still investigating the issue.  

We will provide any updates in this announcement and remove the announcement when the issue is resolved.