No tasks, No Skip Codes
Troubleshooting TaskClone: No Tasks Received and No Skip Codes
Note: This article applies only to cloning individual tasks not, note titles which don't use Skip Codes.
We know this can be frustrating, but it is likely a very simple fix. Please take < 5 minutes to check the following:
- Wrong or no trigger tag. Per our instructions, you must initiate the cloning process by adding a trigger tag to the note and syncing Evernote or OneNote. Sometimes the tag is forgotten or misspelled
- Tasks confused with note title. TaskClone is only notified by Evernote of notes with unchecked checkboxes in them. Sometimes, we are not notified if these checkboxes are on the first line of text of the note. Evernote may mistake them for the note title. To be sure, have a title, some text under the title and then each task on a separate line beginning with a checkbox.
- Authorization inactive. Login to TaskClone:Evernote or TaskClone:OneNote settings and check the status of your connection.
- Incompatible plan type. Login to TaskClone:Account Info settings to check your plan type and then see our Plan comparison chart to ensure you plan is compatible with the features you're trying to use.
- Incompatible lists. TaskClone's algorithm can have trouble if you combine checkboxes with bulleted or number lists on the same line. Try to process the note with just a checkbox and text on the same line.
- Note Title or Reminders processed. TaskClone can also clone note title and note Reminders. If you have set the note to process the note title or Reminder, it will not process individual tasks from the notes. This includes notes with the tag "noteclone", Reminders or notes placed in a notebook named "taskclone".
Note: The issues above represent 95% of those that occur. If these don't apply to your situation, please contact us for help. We'll get back to you in less than 24 hours.
Google Calendar tips:
- Check that TaskClone has been authorized to access your Google account (see instructions).
- Check that you've entered "sch:" or "sch+:" before items you want sent to Google Calendar (see instructions).
- Check for the event in the week prior or after you expect after refreshing your calendar.